- Deposit Requirement
- A 25% non-refundable deposit is required at the time of booking to secure your appointment. This deposit will be applied toward the total cost of your service(s).
- Your appointment is not confirmed until the deposit has been successfully processed.
Cancellation & Rescheduling Policy
- We require a minimum of 24 hours’ advanced notice for all cancellations or reschedules.
- Cancellations or reschedules made 24 hours or more before your scheduled appointment time will result in a full refund of your deposit or the option to transfer the deposit to a future appointment.
- Cancellations or reschedules made with less than 24 hours’ notice will result in the forfeiture of your deposit. The deposit is non-refundable in these cases.
- Failure to arrive for your scheduled appointment (no-show) will also result in the full forfeiture of your deposit.
Refund Policy
- Deposits are only refundable when the cancellation or reschedule is made with at least 24 hours’ notice.
- Once a service has been performed, all sales are final. No refunds will be issued for completed treatments.
- In the rare event that Beautonix must cancel or reschedule your appointment, you will be offered the choice of a full refund of your deposit or the option to reschedule at no additional cost.
Exceptions
We understand that true emergencies can occur. Exceptions to this policy may be considered on a case-by-case basis at the sole discretion of management and may require documentation.
Agreement
By booking an appointment at Beautonix Med Spa, you acknowledge that you have read, understood, and agree to this Deposit, Cancellation & Refund Policy.